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Frequently Asked Questions

What kind of photos can I turn into painted portraits?

We can turn any photo into a painting. However, best results are achieved when the photos are clear, and our artists can clearly see the details of your photo.

We recommend the following things for best results:

1. Your photos should be at the highest resolution (no less than 1024X768)

2. Send your favorite photos, since our artists cannot recreate something that is not already there

What file format should my photo be in?

You may send your picture in .jpeg, .gif, .bmp, or.tiff. format. If your photos are in a Word, Powerpoint, or a PDF file, then you may send those as well. Please try to send photos with the highest resolution possible

If you dont have your photos in digital format you can mail them to the following address:

Painting4Ever
616 Corporate Way, Suite 2-3486
Valley Cottage, NY 10989
U.S.A

Can you give me examples of what type of photos you can turn into paintings?

Basically, we can turn any photo you like into a beautiful oil painting. You can visit our gallery to see some of the photos we turned into paintings for past customers. This will surely give you an idea of which photos to send us.

How much does a painting from a photo cost?

When you order painting of your photo, you are ONLY required to make a down payment of 25% from the painting price. Once your painting is ready and you confirm it after seeing it on-line, are you required to make the full payment.

For a complete price table in your own currency, please visit our price page

(note: the down payment is non-refundable) .

Do you charge extra for complicated backgrounds or custom paintings?

NO, we DO NOT charge extra for any special requests you might have. The prices we charge are the ones you see on our price page.

Can I preview my painting before it is shipped to me?

Yes, off course. We encourage that you be involved in the process of your painting creation. Once your painting is ready, you will be able to preview it on-line, and ask for any modifications you believe need to be changed. Only after you approve your painting, will you be asked to make the final payment, and the painting will be on its way!.

Can you combine multiple photos into a single custom painting?

Yes, you can have a painting created from several photos. Just give our artists directions when you fill in the order form.

Below you can see some samples. Press on the images to enlarge

sample 1 painting
sample 1 photo
sample 2 painting
sample 2 photo
sample 3 painting
sample 3 photo
sample 4 painting
sample 4 photo
sample 5 painting
sample 5 photo
sample 6 painting
sample 6 photo

Can your create an oil painting from old photos or unclear photos?

Yes, we can. You can see the samples below in which we were able to turn old photos or photos which were not clear into beautiful oil paintings.

sample 1 painting
sample 1 photo
sample 2 painting
sample 2 photo
sample 3 painting
sample 3 photo
sample 4 painting
sample 4 photo
sample 5 painting
sample 5 photo
sample 6 painting
sample 6 photo

I dont have a scanner. Can I mail you my photos?

Yes, you can. After you complete your order, you will receive an ORDER ID by email. Please write down this ID on the back of the photo(s) and mail then to:

Painting4Ever
616 Corporate Way, Suite 2-3486
Valley Cottage, NY 10989
U.S.A

Note: If you need the photos returned to you, then we will mail them back to you as soon as we are done using them.

Can I make special requests to be done on my painting?

Yes, you can. Just give our artists directions when you fill in the order form. Below are some samples of paintings in which we customized a painting according to our customer's requests:

Press on the images to enlarge

sample 1 painting
sample 1 photo
sample 2 painting
sample 2 photo
sample 3 painting
sample 3 photo
sample 4 painting
sample 4 photo

What is the turnaround time?

The turnaround time depends on the painting size.

  Medium size paintings (12x16, 16x20, 20x24) Large size paintings (24x36, 30x40, 36x48)
Regular Service 14 days 18 days
Express Service* 10 days 12 days

*For those of you who need a last minute gift, we offer an Express Service. This service costs an additional 20%

Note: The turnaround time can sometimes be longer and depends on the type and size of painting, as well as other constraints. If you need the painting by a certain date, please specify the deadline in the 'comments' section of the order page. Also the turnaround is applicable only if you approve the first draft of your painting. If you want your painting to be amended, it could take an additional 4 days.

Do you have an express order where I can get the painting in less time?

Yes we do. For last minute gifts we offer an Express Service. Below you can see the turnaround for this service.

  Medium size paintings (12x16, 16x20, 20x24) Large size paintings (24x36, 30x40, 36x48)
Express Service* 10 days 12 days

What is your return policy?

In order to guarantee that you are satisfied with your painting before you receive it, you are able to review a High Resolution photo of your painting on-line, before it is shipped to you. This way you can see very clearly what your painting looks like before it is shipped. If for some reason you do not like the painting when you receive it, we will refund the full payment (minus shipping cost).

Where do you ship to?

We ship to anywhere in the world.

How much is the shipping cost?

There is standard shipping cost of $29 to anywhere in the world.
(CAD 29, £19, €23, AUD 29) .

Does the painting come with a frame?

You can request to receive your painting in one of five ways:

  • Rolled Up
    rolled up
  • Gallery Stretched
    gallery stretch
  • Gallery Wrapped - White Borders
    gallery wrap
  • Gallery Wrapped - Continuous
    gallery wrap continuous
  • Framed:

    Dark Brown Wooden Frame

    frame 1

    Black Wooden Frame Style 2

    frame 2

    White Wooden Frame

    frame 3

    Golden Wooden Frame Style 2

    frame 4

    Golden Wooden Frame Style 4

    frame 5

    Silver Wooden Frame

    frame 6

There is an additional cost for having your painting gallery stretched, gallery wrapped or framed.

You can see the additional cost on our price page

If I order a painting without a frame, how is it packaged and delivered to me?

Unless you select a gallery stretch, gallery wrap, of frame, your painting will be delivered rolled up in a tube.

rolled up

If I order a painting with a gallery stretch, gallery wrap or frame, is it 'Ready To Hang'?

Yes, in those three case the painting will be 'Ready To Hang'. However, with a gallery stretch, we recommend getting the painting framed locally

Do you offer Gift Certificates?

Yes we do. Please visit our gift certificate page, to find out more .

What methods of payment do you accept?

We use PayPal to process your payments. They accept Visa, MasterCard, Discover, and American Express.

Is giving you my credit card on-line safe?

Your credit card information is processed only by PayPal, which is known by its top security and anti fraud systems. We do not receive or keep you credit-card details. The only place you give this information is on the PayPal web site.

I still have an answered question. What do I do?

Please contact us and we will be glad to answer any question you might have?