| |
Q. What kind of photos can I turn into painted portraits?
Q. What file format should my photo be in?
Q. Can you give me examples of what type of photos you can turn into paintings?
Q. How much does a painting from a photo cost?
Q. Do you charge extra for complicated backgrounds or custom paintings?
Q. Can I preview my painting before it is shipped to me?
Q. Can you combine images from several photos into a single custom painting?
Q. Can your create an oil painting from old photos or unclear photos
Q. I dont have a scanner. Can I mail you my photos?
Q. Can I make special requests to be done on my painting?
Q. What is the turnaround time?
Q. Do you have an express order where I can get the painting in less time?
Q. What is your return policy?
Q. Where do you ship to?
Q. How much is the shipping cost?
Q. Does the painting come with a frame?
Q. If I order a painting without a frame, how is it packaged and delivered to me?
Q. If I order a painting with a frame/gallery stretch, is it 'Ready To Hang'?
Q. Do you offer Gift Certificates?
Q. What methods of payment do you accept?
Q. Is giving you my credit card on-line safe?
Q. I still have an answered question. What do I do?
|
|
Q. What kind of photos can I turn into painted portraits? |
|
|
A. We can turn any photo into a painting. However, best results are achieved when the photos are clear, and our artists can clearly see the details of your photo. We recommend the following things for best results:
1. Your photos should be at the highest resolution (no less than 1024X768)
2. Send your favorite photos, since our artists cannot recreate something that is not already there
|
|
Q. What file format should my photo be in? |
|
|
A. You may send your picture in .jpeg, .gif, .bmp, or.tiff. format. If your photos are in a Word, Powerpoint, or a PDF file, then you may send those as well. Please try to send photos with the highest resolution possible
If you dont have your photos in digital format you can mail them to the following address:
Painting4Ever 222 Grace Church St. Suite 302 #173 Port Chester, NY 10573 U.S.A
|
|
Q. Can you give me examples of what type of photos you can turn into paintings? |
|
|
A. Basically, we can turn any photo you like into a beautiful oil painting. You can visit our gallery to see some of the photos we turned into paintings for past customers. This will surely give you an idea of which photos to send us
|
|
Q. How much does a painting from a photo cost? |
|
|
A. When you order painting of your photo, you are ONLY required to make a down payment of 25% of the painting price Once your painting is ready and you confirm it after seeing it on-line, are you required to make the full payment
For a complete price table in your own currency, please visit our price page
(note: the down payment is non-refundable)
|
|
Q. Do you charge extra for complicated backgrounds or custom paintings? |
|
|
A. NO, we DO NOT charge extra for any special requests you might have. The prices we charge are the ones you see on the pricing page
|
|
Q. Can I preview my painting before it is shipped to me? |
|
|
A. Yes, off course. We encourge that you be involved in the process of your painting creation. Once your painting is ready, you will be able to preview it on-line, and ask for any modifications you believe need to be changed. Only after you approve your painting, will you be asked to make the final payment, and the painting will be on its way!
|
|
Q. Can you combine images from several photos into a single custom painting? |
|
|
A. Yes, you can have a painting created from several photos. Just give our artists directions when you fill in the order form.
samples1 samples2 samples3
|
|
Q. Can your create an oil painting from old photos or unclear photos |
|
|
|
|
Q. I dont have a scanner. Can I mail you my photos? |
|
|
A. Yes, you can. After you complete your order, you will receive an ORDER ID by email. Please write down this ID on the back of the photo(s) and mail then to:
MUSPB # 1000173 445 Park Avenue, 9th Fl. New York, NY 10022 U.S.A
Note: If you need the photos returned to you, then we will mail them back to you as soon as we are done using them
|
|
Q. Can I make special requests to be done on my painting? |
|
|
A. Yes, you can. Just give our artists directions when you fill in the order form. Below are some samples of paintings in which we customized a painting according to our customer's requests:
samples1 samples2 samples3
|
|
Q. What is the turnaround time? |
|
|
A. The turnaround time depends on the painting size
| | Medium size paintings (12x16, 16x20, 20x24) | Large size paintings (24x36, 30x40, 36x48) | | Regular Service | 18 days | 22 days | | Express Service* | 12 days | 16 days |
*For those of you who need a last minute gift, we offer an Express Service. This service costs an additional 15%
Note: The turnaround time is applicable only if you approve the first draft of your painting. If you want your painting to be amended, it could take an additional 4 days.
|
|
Q. Do you have an express order where I can get the painting in less time? |
|
|
A. Yes we do. For last minute gifts we offer an Express Service. Below you can see the turnaround for this service
| | Medium size paintings (12x16, 16x20, 20x24) | Large size paintings (24x36, 30x40, 36x48) | | Express Service* | 12 days | 16 days |
|
|
Q. What is your return policy? |
|
|
A. In order to guarantee that you are satisfied with your painting before you receive it, you are able to review a photo of your painting on-line, before it is shipped to you. This way you can see very clearly what your painting looks like before it is shipped. If for some reason you do not like the painting when you receive it, we will refund the full payment (minus shipping cost)
|
|
Q. Where do you ship to? |
|
|
A. We ship to anywhere in the world
|
|
Q. How much is the shipping cost? |
|
|
A. There is standard shipping cost of $29 to anywhere in the world (CAD 29, £15, €22, AUD 35)
|
|
Q. Does the painting come with a frame? |
|
|
|
|
Q. If I order a painting without a frame, how is it packaged and delivered to me? |
|
|
A. When you order a painting without a frame or a gallery stretch, then your painting is delivered to you, rolled up
|
|
Q. If I order a painting with a frame/gallery stretch, is it 'Ready To Hang'? |
|
|
A. Yes, when you order a painting with a frame or a gallery stretch, then you receive it 'Ready To Hang'
|
|
Q. Do you offer Gift Certificates? |
|
|
|
|
Q. What methods of payment do you accept? |
|
|
A. We use PayPal to process your payments. They accept Visa, MasterCard, Discover, and American Express
|
|
Q. Is giving you my credit card on-line safe? |
|
|
A. Your credit card information is processed only by PayPal, which is known by its top security and anti fraud systems. We do not receive or keep you credit-card details. The only place you give this information is on the PayPal web site
|
|
Q. I still have an answered question. What do I do? |
|
|
A. Please contact us and we will be glad to answer any question you might have?
|
|